Duties: The Resources, Science and Industry Division (RSI) of the Congressional Research Service (CRS) is offering a temporary appointment to qualified individuals to serve as an Administrative Support Clerk. The selectee will provide administrative and clerical support to division staff and managers, perform specialized data entry and data management-related tasks, prepare and draft a variety of correspondence and other written materials using standard word processing software, and maintain official administrative files and records. The selectee's duties will include greeting, screening, and referring visitors; taking and delivering telephone messages; and referring callers to division staff. The selectee will also be responsible for handling routine inquiries relating to office support services, supplies, equipment, forms, and administrative approval processes and procedures.
CRS works exclusively for the United States Congress, providing policy and legal analysis to committees and Members of both the House and Senate, regardless of party affiliation. As a legislative branch agency within the Library of Congress, CRS has been a valued and respected resource on Capitol Hill for more than a century. CRS is well known for analysis that is authoritative, confidential, objective, and nonpartisan. Its highest priority is to ensure that Congress has immediate access to the nation's best thinking on legal and public policy issues of interest to its Members and Committees.
Minimum Knowledge and Abilities Expected:
- Ability to provide customer service
- Ability to use computer technology
- Ability to apply administrative and clerical processes and techniques
- Ability to establish and maintain files and electronic data systems
- Ability to attend to detail
- Ability to communicate effectively other than writing