Child Welfare Business Analyst

DATA Services
Posted on


Junior industry position

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At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a Child Welfare Business Analyst / Subject Matter Expert to join our team in Jackson, Mississippi (US-MS), United States (US).


Job Description

The CW Business Analyst/Subject Matter Expert (CW BA/SME) is responsible for providing Child Welfare expertise to the project team. The person in this position will provide Child Welfare business function expertise and will provide understanding of child welfare roles and staffing patterns in order to inform other project activities. Additionally, the CW BA/SME will guide, support, participate in and review the work of project team members to assure documentation and understanding of current business processes is accurate, and that identification of future business needs is correct and appropriate. He/She will also be required to produce documentation as required for the project.

The CW BA/SME, along with others on the project team, will provide business services, including requirements management, business engineering, system configuration, testing, deliverable review, and implementation support as needed. The CW BA/SME acts as a liaison between the client, vendors, and project management teams by planning, conducting, and directing the analysis of complex, strategic Child Welfare business problems to be solved with new, automated systems.


Assist the Project Manager with project startup activities.Plan and lead all requirements sessions and lead the review and approval of all requirements documents, including Traceability Matrix.Implement process and procedures to update and maintain requirements, including process for validating State approval for changes or additions to requirementsDocument the current business needs and functions of the State as well as projecting future business needs based on the State’s strategic plan and input from State stakeholdersContribute to the design of the new CCWIS systems by analyzing requirements, constructing workflows, reviewing system capabilities, and writing specificationsContribute to the project teams overall understanding of business requirements for the CCWISGenerate reports regarding status of activities and facilitate communication efforts; compile and maintain project documentation and participate in maintenance of the issues logFacilitate communication between the technical team, other Subject Matter Experts, program staff, and Business Analysts in the areas of policy and program rules. Ensure activities meet targeted dates and goalsEnsure that all project identified processes and methodologies are executed and followed as applicable Work with the Project Coordinator to develop the Requirements Change Control Process 

2 years Business Analyst Experience Child Welfare DDI Experience – Minimum experience with one (1) project

Candidates that do not meet the required qualifications will not be considered.


Effective verbal and written communication skills, including the ability to write meaningful reports and plansAbility to communicate difficult concepts to technical and non-technical staff Ability to communicate succinctly and accurately in written and verbal English Ability to work effectively and efficiently under strict timelines Must be a team player and a consistent, dependable performer with an excellent work ethic, flexible “can-do” attitude, and a results-driven commitment to success 


This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                



NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.



More Information

Posted on


Junior industry position


Jackson , United States