Field Applications Specialist II (Boston)

Fluidigm
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Would you like to join an innovative team creating technology to power groundbreaking insights in academic, clinical, pharma and biotech research?

 

It is an extraordinary time for Fluidigm. Our technology is empowering customers to improve life through comprehensive health insight. We invite you to join a leading provider of indispensable life sciences tools that is accelerating global research on multiple frontiers of human health.

At Fluidigm we are also building a positive culture where our people can do the best work of their careers, informed and influenced by our core values:• Create what customers need next.• Drive to make a difference.• Collaborate and learn.

 

Fluidigm is looking for a motivated Field Applications Specialist I (FAS I) based in the Boston area who is the primary customer-facing role in supporting Fluidigm’s flagship proteomics platform the Helios™ Mass Cytometer, a CyTOF system. The primary responsibilities for this role will be supporting mass cytometry customers. Additionally, the mass cytometry FAS serves a critical Voice-of-Customer role in by providing relevant and timely feedback to internal colleagues in Application Support, Marketing, and R&D.If you are inspired and driven by cutting-edge technologies and you work well in a flexible and fast-paced environment, then this position may be for you.

 

Description:• Provide high quality sales support, engaging with customers to provide technical discussion, seminars, and demonstrations relating to mass cytometry. • Provide multi-faceted mass cytometry customer support including on-site and in-house training, email and phone inquiries, applications discussion, planning and troubleshooting, and data analysis.• Collaborate with in-house teams to provide customer feedback and enhance future products.• Travel ~60% within your territory and other parts of North America as needed.• Enjoy a highly competitive compensation package, including better-than-average benefits.• Have fun, be fully engaged and promise to have a life beyond “work”.

 

 

• M.S. in life sciences or equivalent experience background is required. Ph.D. and strong immunology background preferred.• 3-5 years of hands-on experience with biochemistry, molecular biology, immunology or cell biology lab is required. Experience in flow cytometry is highly desirable. • Previous mass cytometry experience preferred.• Experience with tissue-based imaging techniques highly desirable.• High level bioinformatics skills highly desirable.• A keen interest in technology along with a high level of self-motivation and excellent organizational skills.• Excellent skills in training instrumentation and software as well as technical writing.• Strong presentation skills with a natural and influential style that comes across in both large seminars and small groups.• A strong desire to collaborate both with customers and colleagues.• Independent thinker with excellent problem solving and interpersonal skills• A passion for helping customers succeed.• Previous applications specialist or other customer-facing experience preferred.

 

Ready to join an industry leader with a bold and ambitious mission that is enabling advancements in human health? Apply online with your resume!

 

Fluidigm is an equal opportunity/affirmative action employer. We will consider all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

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Boston%2C%20United%20States

Boston , United States