Researcher / analyst
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At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.
NTT DATA Services currently seeks a Financial Systems Support Analyst to join our team in Washington, District of Columbia (US-DC), United States (US).
Resources will support client's UFMS instance, pairing system expertise with a broad understanding of client's business processes. Resources are expected to have intimate knowledge of UFMS subsystems and able to support training/testing efforts where necessary. Specifically, resources will be asked to support the following areas:
Interfaces: Monitor the stability of external systems interfacing with UFMS, coordinate with Tier II & III to resolve interface outages, test interface enhancements, and communicate availability and status to the user base during scheduled downtime, intermittent outages, and periods of poor connectivity.Reports: Support BOP with its reporting capabilities by assisting with the documentation of data requirements for financial reports, testing and drafting user documentation for custom reports, troubleshooting data discrepancies from UFMS generated reports, and liaising with JMD for enhancements, ad-hoc reports, and change requests. This support will be in addition to the technical JEDI report writers from DOJ.System Admin: Implement a comprehensive System Security Administrator (SSA) function responsible for maintaining, auditing, and training users on UFMS security roles, accesses, and permissions, maintaining systems access procedures and forms, executing an annual systems recertification process, and reviewing user approved overrides and temporary roles changes based on client's policy and security Standard Operating Procedures (SOP).Training: Assist with the development and review of training materials. Assist team leads with the preparation of training curriculums, content, and scheduling logistics. Provide support during the facilitation of training sessions.Communications: Develop, deliver, and manage strategic communications to client's stakeholders for important notifications, actions, system awareness content, upcoming activities, and other system familiarization material.Testing: Execute and document comprehensive functional system testing, specifically software enhancements, configuration changes, enhanced user features, and new external system reporting requirements.
Federal financial knowledge (system, budget, GL, reporting, etc.)Federal Planning, Programming, Budgeting, Execution knowledgeMomentum skills (front-end; however, an understanding of the back end is helpful)Training development and delivery experienceChange management experienceClient relationship building at all levels/ direct customer service supportBusiness process improvement experienceHelp desk support (testing, training, and other core O&M activities) experience
6+ years supporting IT related projects
3 years' minimum experience in the above listed job description
Public Trust clearance (Secret security clearance preferred).
This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.
NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.
NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit nttdataservices.com to learn more.
NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.
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