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Req ID: 97453
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a HC & INSURANCE OPERATIONS ASSOCIATE to join our team in Coimbatore, Tamil Nādu (IN-TN), India (IN).
In this Role you will be Responsible For
Verifying proper completion of enrollment and change documentation.
Requests and verifies information as needed to expedite enrollment.
Ensuring accurate and timely completion of transactions to meet or exceed client SLAs
Processes daily enrollee invoices and premium reconciliation for members.
Organizing and completing tasks according to assigned priorities.
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
Resolving complex situations following pre-established guidelines
Excellent communication (verbal and written) and customer service skills.
Able to work independently; strong analytic skills.
Detail-oriented; ability to organize and multi-task.
Ability to make decisions.
Required computer skills: must have experience with data entry and word processing, possess a working knowledge of MS Office applications, and understand how to navigate through web-based applications.
Demonstrate strong reading comprehension and writing skills.
Cognitive Skills include language, basic math skills, reasoning ability and verbal communication skills.
Ability to work in a team environment.
**Required schedule availability for this position is Monday-Friday 6PM/4AM IST The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend’s basis business requirement.
About NTT DATA Services
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.
Job Segment: Consulting, Data Entry, Technology, Administrative