Lead Cashier

California State University-Stanislaus
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Job no: 497228
Department: Financial Services
Work type: Staff
Location: Stanislaus - Turlock
Categories: Unit 4 - APC - Academic Professionals of California, Finance/Accounting, Probationary, Full Time

Position Summary

~Open to CSU Stanislaus Employees Only~
Full time position available on or after August 17, 2020 for Financial Services.

Under the general supervision of the Student Financials Manager, this position will participate as a team member responsible for receiving, receipting, maintaining and analyzing records of payment transactions including all fees and amounts due to the University and its related entities. This position is also responsible for guiding the day to day functional cashiering work, leading other cashiers and student assistants. This position is an advanced journey level accounting technician requiring the skills necessary to perform a wide range of record keeping procedures, maintain accurate records, apply accounting procedures and practices to complex problems, analyze and interpret accounting/cashiering data, prepare clear and accurate financial reports and reconciliations, have general knowledge of governmental and financial record keeping methods, procedures, practices and make sound decisions and recommendations regarding financial and cashiering activities. This position interacts closely with and is critical in guiding campus departments, satellite cashiering sites, and all other cashiering customers, including parents, students, vendors and the campus community. This position will problem solve and reconcile financial transactions. In addition, this position will provide information and service to students regarding their financial accounts, use high level initiative and judgment, with specifications of standard practice and established guidelines, analyze information and determine a course of action, and assist in various duties of the Student Financial Services team.

Job Duties

Duties include but are not limited to:

Receive, receipt reconcile and maintain a very high volume of payments made by cash, check, wire transfer, or other methods to the University and its related entities (University Advancement- Foundation, Associated Students, Inc., University Student Union, and Auxiliary Business Services including Warrior Card cash) and other satellite cashier locations. Reconcile related sub-system transactions from CASHNet cashiering for the daily bank deposit. Investigate differences and suggest recommended corrective action to Financial Services accounting and or appropriate campus personnel.

Responsible for bank depository software, tools, trouble shooting and training.

Cash handling, sometimes of significant amounts of thousands of dollars.

Record payments in CASHNet cashiering system.

Work cooperatively and productively as a member of a team. Provide excellent customer service to high volume of students, parents, staff, community members and others.

Work accurately and productively amidst frequent interruptions and a very high volume of work, adaptive to change (e.g. work environment, technology), to meet operational needs.

Clarify, research and resolve proper cashier for checks received without cashier codes.

Post payments from third party pay vendors involving contacts inside and outside the University to student accounts.

Prepare daily, weekly, monthly and annual reconciliations or more often as needed using database query tools.

Prepare ad-hoc cashiering reports utilizing CASHNet databases query as needed.

Participate in new student and transfer student orientations, if needed.

Provide cash fund boxes as requested for ASI clubs, Athletics, University Advancement or other offices or departments sponsoring events.

Order and restock Cashier office supplies as needed, including forms, bank deposit slips and bags.Process uncleared collections and dishonored payments on a daily and monthly basis, placing charges, sending dishonored notice letters, maintaining and releasing service indicator holds on student accounts and notifying departments of dishonored payments.

Compile information on past due accounts to be placed in collections with outside agencies Process and receipt daily all EFT-Electronic Fund Transfer, ACH-Automated Clearing House and wire transfer payments from Financial Services.

Disburse payroll, refund and other checks not processed electronically or by mail. • Independently respond to and resolve student and parent inquiries and other questions from campus community, faculty, staff, agencies, and public using thorough knowledge of fee assessment rules,payment deadlines, pro-rata percentages and eligibility.

Direct students, parents, staff, community members to appropriate office or department as needed.
Provide guidance to students needing to transfer Warrior Cash funds from Warrior Card to OIT print.

Responsible for team lead duties within the Cashiering Office. Responsibilities for lead role include but are not limited to:

Guide and monitor day to day work load with the Cashiering Office and monitor deadlines for team assignments. Provide input to manager for team member evaluations. Facilitate and support team discussions and decision making on process and procedural issues and recommend changes. Work with other team leads and managers to address mutual problems.

Maintain working relationships and communication with the Financial Aid Office, Enrollment Services, Admissions and Outreach, and other offices to keep work processes flowing smoothly and provide assistance where needed. Assist and guide campus satellite cashiering locations: Extended Education, 40 Health Center, Student Recreation Complex, Stockton Center, University Police and Parking Management Bureau, Theatre, Athletics, Child Development Center, Housing - Residential Life Village,Music, Support Services (Mailroom and Reprographics), University Advancement, and other cash handling sites.

Work within the Cashiering team to resolve difficult customer issues and situations in a professional manner and provide the highest quality of service possible.

Provide training to new cashiering employees and training to existing staff as needed for procedural changes, system updates, and other miscellaneous items.

Prepare and reconcile daily deposits for the University and related entities, balance daily receipts and generate required reports to prepare daily bank deposit including verifying deposits received by satellite cashiers (Extended Education, Health Center, Student Recreation Complex, Stockton Center, University 10 Police and Parking Management Bureau, Theatre, Athletics, Child Development Center, Housing - Residential Life Village, Music, Support Services (Mailroom and Reprographics), University Advancement, and other cash handling sites).

Create and modify vendors for Accounts Payable, Travel, Parking Management Bureau, Financial Services.

Disburse payroll warrants and EFT payroll remittance advices for faculty, staff, students; Disburse student refund checks returned as undeliverable by U.S. Postal Service. Contact faculty, staff and students to pick up unclaimed payroll checks.

Place and release financial hold service indicators on student accounts as needed. Provide information as needed to student account coordinator responsible for past due collections of delinquent accounts that 8 need to be placed with a collection agency or with the Franchise Tax Board for tax offset.

Other duties as assigned.

Minimum Qualifications

Education:  Any equivalent combination of education and experience which provides the required knowledge and abilities.

Experience:  Equivalent to four years of progressively responsible financial record-keeping experience which has provided the below knowledge and abilities.

Required Qualifications


Comprehensive knowledge of financial record-keeping, mathematical and general office methods, procedures, and practices.

Basic knowledge of Generally Accepted Accounting Principles (GAAP).

Ability to review financial documents for accuracy, completeness, validity, and adherence to standards.

Ability to compute and post numbers rapidly and accurately.

Ability to maintain files and records; identify, trace, and correct errors.

Ability to follow directions; interpret and apply a wide variety of written rules and regulations.

Ability to establish and maintain effective working relationships with others.

Ability to exercise tact, courtesy, alertness, and good judgment in responding to others.

Ability to use current computer word processing and spreadsheet software programs, web browsers, query tools, integrated financial systems and/or other types of records management systems, such as student accounting, cashiering and student financial aid.

Ability to read and write English at a level appropriate to the position.

Ability to apply accounting procedures and practices to the analysis of basic accounting problems.

Ability to analyze and interpret accounting data.

Ability to apply problem solving techniques in finding solutions to basic accounting problems.

Ability to understand and apply applicable rules, regulations, policies, and procedures.

Ability to work independently.

Ability to make sound decisions and recommendations regarding accounting activities.

Ability to maintain accounting records for funds, programs, or activities involving multiple transactions.

Ability to compile, verify, and reconcile financial data.

Ability to investigate and resolve errors and discrepancies.

Ability to read and interpret computer-generated reports.

Salary Range

$3,426 - $6,198 per month plus excellent paid benefits.  (Anticipated salary will be $3,426 – $3,769 per month, depending on the qualifications of the successful finalist.)

Compensation & Benefits

Commensurate with qualifications and experience.  As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year.

Link to Benefits Summary: CSUEU (Unit 7)

How to Apply

To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only.  Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration.  To apply online, please click the “Apply Now” button on this page.


Applications will be processed in accordance with Article 9.3 of the CSU/CSUEU Memorandum of Understanding.  Preference will be given to qualified individuals currently employed at CSU Stanislaus in bargaining units 2, 5, 7, and 9 except when it is determined that it is necessary to appoint outside applicants to meet the best interest of the campus by obtaining specialized skills and abilities not available from current employees.

Application Deadline

AUGUST 13, 2020

Criminal Background Clearance Notice

Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment.  CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Additional Information

Campus & Area

California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion – one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts.

Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education.

Clery Act Disclosure

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382.

Equal Employment Opportunity

The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply.  The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment.

Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351.  California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD.  As a federal contractor, we are committed to attracting a diverse applicant pool.  Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at:  https://www.dol.gov/ofccp/regs/compliance/sec503/Self_ID_Forms/VoluntarySelf-ID_CC-305_ENG_JRF_QA_508c.pdf.

CSU Stanislaus hires only individuals lawfully authorized to work in the United States.  In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.


The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview.



Advertised: July 30, 2020 (9:00 AM) Pacific Daylight Time
Applications close: August 13, 2020 (11:55 PM) Pacific Daylight Time

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Turlock , United States