The College of Information Science and Technology (IST) is seeking a self-motivated and energetic individual to join the dynamic and expanded Undergraduate Academic Advising team. Working in collaboration with and reporting to the director of advising, the records specialist will lead student academic records initiatives in the College of IST for resident instruction and World Campus records. This position requires excellent verbal and written communication skills and a strong commitment to fostering diversity, inclusion and teamwork. The records specialist will understand policies and procedures related to records management and will act as a lead resource to the associate and assistant dean, director of undergraduate programs, and director of advising in resolving problems and conflicts by researching issues and making recommendations to resolve student record concerns. The records specialist will be an integral part of the team to implement new curriculum changes for the college. In addition, the records specialist will evaluate, authorize, and process degree audit adjustments requests to ensure program integrity and degree requirement completion. The successful candidate will act as a resource to the college on registrar activities by interpreting policies and developing systems and processes to ensure record management compliance and act as the lead contact with the University registrar’s office for the college. The records specialist will develop a strategic plan for records management in the college and will collaborate with the advising office to ensure that all goals for the unit are in alignment and supported. They will identify new process improvements to support the records and advising teams and recommend changes in strategic and operational procedures as appropriate. Additional responsibilities include records related processes like, but not limited to, the graduation eligibility process, the prerequisite checking process, course substitutions, student re-enrollments, change of major and change of campus petitions, and data management and inquiries related to advising and records to support decision-making efforts of the academic services team. In addition, they will meet with students face to face or via email to answer specific records questions. The records specialist will sit on University wide records committees and will supervise records processes and staff as appropriate. Typically requires a High School diploma or higher plus eight years of related experience, or an equivalent combination of education and experience. Bachelor’s degree is preferred.
State College , United States