Representative II - Customer Care Call Center

DATA Services
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Practitioner / consultant

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Company: NTT DATA Services

Req ID: 98825 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Representative II - Customer Care Call Center to join our team in San Antonio, Texas (US-TX), United States (US).

NTT DATA Services currently seeks a Pharmacy Appeals Representative to join our team. If you feel you are qualified by the description below, please apply for a chance to interview and discuss your skills & qualifications.


• Meeting or exceeding government mandated timelines • Complying with turnaround time, productivity and quality standards • Conveying resolution to beneficiary or provider via direct communication and professional correspondence • Acquiring and maintaining basic knowledge of relevant and changing Med D guidance

Required Qualifications: • Ability to type more than 30 WPM •Two years of general business experience that includes problem resolution, business writing, quality improvement and customer service • Six months of PBM/pharmaceutical related work strongly desired



  • Familiar with medical terminology and knowledge of medical coding.
  • Ability to read and interpret billing documents.
  • The position also requires an extensive amount of data entry work.

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

Nearest Major Market: San Antonio Job Segment: Consulting, Call Center, Cloud, Data Entry, Technology, Sales, Administrative

More Information

Posted on


Practitioner / consultant


San Antonio , United States