SAP Business Analyst - MM/WM/PP & SD

Thermo Fisher
Posted on

Type

Researcher / analyst

What you will do:The SAP Business Analyst is responsible for assessing, estimating, supporting and managing the effective and efficient delivery of the functional aspects of SAP projects, enhancements and service delivery (break/fix) across all Thermo FIsher supported instances.The SAP Business Analyst will be accountable for ERP project and enhancement assessment and execution matters including service delivery (break/fix). As such, the Business Analyst will be the key contact for businesses that support SAP environments. This will include day to day remote working with SAP users & business partners in the sites within scope of the role.The SAP Business Analyst will collaborate with other team members, offshore/onshore to ensure that enhancements are delivered, leveraging the global resource pool, in a cost-effective manner without negatively impacting quality, as well as providing support in resolving service delivery matters and ensuring SLA’s for service are met. Key Responsibilities:

  • Able to articulate solution options and using ERP configuration creatively versus developing enhancements.
  • Should have knowledge on interfaces, iDocs, workflows.
  • Would be useful to have Fiori skills as well.
  • Ability to problem solve and route cause a problem in your functional area.
  • Understand how your functional area impacts or is impacted by actions in downstream or upstream modules.
  • Ability to route cause abap is important in this role as well as basic development and transportation processes.
  • Prepare functional specifications for conversions and enhancements
  • Coordinate with development team and monitor the progress of developing activities and updating the status with respective teams
  • Coordinate with Super Users in resolving issues that arises during user training
  • Knowledge on Month-end & Year end activities
  • Knowledge of Service Now (Service Requests, Incident & Change Management Process)
  • Business Skills
    • On time delivery of functional aspects of Enhancement and Project assessment requests and blueprinting.
    • Quality of delivery of all functional aspects of Enhancements and Projects
    • Delivery and support of incident/break/fix and production support.
    • Effectively manage the relationship with internal business partners
    • Should possess excellent communication skills (verbal and written).
    • Ability to understand the business need/requests and recommend a suitable role when multiple options exist. Problem Solving and listening skills are important.
    • Ability to work remotely with business partners. This is a key skill to ensure a clear and collaborative relationship to support enhancements and break fix resolution.
    • Ability to prioritize the work & complete the activities assigned.
    • GxP Experience in the Pharma Industry would be beneficial.
    • Able to articulate solution options and using ERP configuration creatively versus developing enhancements
    • Prepare functional specifications for conversions and enhancements
    • Coordinate with development team and monitor the progress of developing activities and updating the status with respective teams
    • Help in the management of Root Cause Analysis for service delivery issues
    How you will get here:
    • Bachelor’s Degree in Computer Science, Business Management, Project Management, Management Information Systems or equivalent work experience acceptable
    • Minimum of 3-5 years of ERP Project Execution/ management experience
    • Ability to set expectations, explain and champion detailed technical concepts to peers, management and business partners
    • Ability to translate details into specific tasks needed to accomplish a task or solve a problem
    • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
    • Excellent interpersonal, written, and verbal communication skills, including ability to communicate information to both technical and non-technical staff and management
    • Proven ability to work creatively and analytically in a problem-solving complex environment
    • Strong negotiation/persuasion and analytical skills
    • Ability to communicate and manage in a matrix organization with multiple business partners and IT colleagues on a remote basis
    At Thermo Fisher Scientific, each one of our 70,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, click here for further assistance.

    Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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    About Thermo Fisher Scientific

    Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with revenues of more than $24 billion and approximately 70,000 employees globally. Our mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics, deliver medicines to market and increase laboratory productivity. Through our premier brands - Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific and Unity Lab Services - we offer an unmatched combination of innovative technologies, purchasing convenience and comprehensive services.

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More Information

Posted on

Type

Researcher / analyst

Cincinnati%2C%20United%20States

Cincinnati , United States