Specialist, Collection

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Other jobs, mid-level industry position


Customer Master Data maintenance

Checking all provided data correctness and adequate, ensure all necessary/proper approvals in place

  1. Make sure procedures following workflow strictly
  2. Give proper suggestions when questions come up
  3. Assist on if any system problem to settlement
  4. Account receivables related reporting or for auditing purpose
  5. Prepare various reports timely, ensure accuracy
  6. Coordinate within team to collect required information, analyze data, and give insightful inputs, not only numbers
  7. Run reports of auditing purpose, monitor all team members as SOX compliance, highlight if any potential issue
  8. Credit/Collection supporting
  9. Follow up account status of customers, supply with necessary reminders/pushes, to collect payment timely
  10. Work closely with various teams, including but not limited to billing, logistics, sales, customer service and legal
  11. Give credit assessment and proposal when need
  12. Workflow improvement & Projects
  13. Assist on improving workflow of the team, give required training to the team
  14. Assist on projects related tasks, proactively involved in possible projects, find problems, work on solutions, share new ideas, etc.
  15. Adhoc as assigned


  1. Bachelor’s degree in business/accounting plus two years of experience or a minimum of 5 years collection/accounts receivable or related experience; customer master experience is a plus.
  2. Knowledge of accounting and thorough understanding of invoicing and credit/collections procedure.
  3. Flexible and adaptable to constantly changing priorities. Ability to maintain composure under pressure and high stress customer situation.
  4. Ability to communicate effectively with others.
  5. Prompt response to issues and ability of problem shooting foreseeingly.
  6. Excellent written and verbal communication skills in English.
  7. PC Proficiency utilizing Microsoft Office products and SAP system.

Job Segment: ERP, Accounts Receivable, SAP, Supply, Collections, Technology, Finance, Operations


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Other jobs, mid-level industry position


Suzhou , China