Training Manager for the 3M Fall Protection Training Center – Abu Dhabi, UAE

3M Pharmaceuticals Inc.
Posted on


Mid-level industry position

, Abu Dhabi, ARETrainingR01012038

Position Summary

Reporting to the Sales Manager, the Training Manager plans, organizes and participates in all the activities and functions of the Training department – developing departmental goals and objectives, developing, implementing and enforcing policies, procedures and standards, planning and organizing the delivery of training services, deliver trainings, developing training programs, developing departmental budgets and monitoring departmental revenue, providing professional assistance and training of staff in areas of expertise, supporting other departments where necessary and performing related work as required. The main business goal is to increase market shares while maintaining the margin expectations of the business and a first-class quality training service.     

Key Job Responsibilities:

  • Ongoing Training delivery to our customers
  • Managing and supervising the efficiencies and effectiveness of the Training Instructors, Trainee Instructors and Independent Associated Trainers
  • Coordinating effectively with the Training Coordinator to ensure a methodical continuity of Trainer alignment to support training sales efficiently
  • Managing and supervising effectively the implementation of the Health & Safety and Quality Management Systems, policy and procedure, goals and objectives in order to maintain expected standards of working
  • Monitoring, supporting and maintaining all training documentation within the Company Shared library of information
  • Determining staffing and operational needs and approving, monitoring departmental expenditures in line with budget
  • Reviewing, planning, organizing and evaluating course programming and service delivery, making recommendations for improvement and ensuring maximum and effective use of resources
  • Responsible for monitoring and identifying the training needs of the instructors and be actively involved in their own personal development and training requirements to either reach or maintain competency through planning, organizing and evaluating their work, then structuring training development as necessary
  • Contributing to the overall quality of the department’s service by developing and designing new training courses and associated materials, ensuring all content meets legal requirements
  • Supporting where necessary on-site audits/surveys to assess customer sites and customer needs
  • Consulting with customers over the telephone, in person or collectively on technical training needs and supporting the development of bespoke training solutions
  • Representing the department and the Company at profile meetings, seminars, exhibitions and presentations
  • Responsible for Health & Safety within the department, ensuring that all employees understand their responsibilities as per the Health and Safety Policy - attending meetings on Health & Safety issues, ensuring departmental needs and concerns are represented
  • Effectively communicating with the instructors to ensure that all departmental employees are given adequate information, instruction and equipment to carry out tasks safety and without presenting risk to themselves or others
  • Ensuring work equipment provided for all departmental employees’ use is suitable, not misused, properly maintained, traceable and where appropriate, subjected to regular and/or statutory test inspections
  • Preparing and directing the preparation of a variety of written correspondence, reports, procedures and other training materials, ensuring all materials and activities meet with the relevant organizational and statutory requirements
  • Monitoring the changes in law, regulations and technology that may affect departmental operations, implementing policy and procedural changes as required and in line with current legislation and statutory requirements
  • Dealing with technical customer enquiries and assisting with quotations for customers and tenders in line with the standard pricing policy
  • Responsible for the effective management and maintenance of annual assessments for specific accreditation bodies and trade associations
  • Assisting with general day to day issues as they arise, feeding back any customer comments, problems, incidents, accidents to the EMEA Training Director, as guided by Company procedure
  • Assisting with risk assessments and method statements for the department, ensuring relevant paperwork is in place before any training commencement
  • Travelling and working away will be necessary within Middle East Region and overseas when the business dictates
  • Ensuring Company vehicle is kept clean and tidy and is operated in a safe working condition and is maintained to manufacturer’s schedules.
  • Responsible for the effective management and maintenance of our Quality Management Systems
  • Responsible for the effective development and maintenance of Training programs / Courses
  • In the course of the employment, you may be required to carry out certain duties not directly covered by your job title and job description, but which are necessary for the smooth running of the business

Qualifications we are looking for:

  • Level Educated or Higher National College Diploma in business management or a minimum of two years’ experience in a management role
  • Good teaching skills (previous teaching experience or equivalent will be a plus)
  • In-depth industry experience and knowledge
  • Physical ability to perform work at height and confined spaces, including thorough knowledge and understanding of all training courses and associated products
  • Ability to identify and interpret customer needs and to read, analyze and interpret tender documents
  • Capability to manage time and priorities
  • Literacy and numeracy to enable the preparation of a professional quotation, presentation and course materials
  • Experience and certification to evidence subject matter competency in working at height and confined space including equipment procedures and practice
  • IOSH (or equivalent qualification in managing safely)
  • Comprehensive fall arrest product knowledge
  • First Aid
  • Ability to travel within the Middle East region and to government sites without restriction
  • Knowledge of Abu Dhabi government regulation for Training is a plus
  • Competent Person Inspection of PPE
  • Good knowledge of Microsoft Office
  • Communication skills, literacy and numeracy to enable the preparation of a professional quotation, presentation and course materials
  • English mandatory, Arabic is a plus

Our contribution to your success:

At 3M, you grow through challenging tasks in a leading global company and be rewarded for your efforts. Bringing outstanding performance to the work you care about contributes to the success of 3M and your personal success.

At 3M, diversity & inclusion are essential to innovation. We seek and value differences in people!

As an equal opportunity employer, 3M will not discriminate against any applicant.

If you want to discover more about D&I at 3M, please visit

Are you convinced? If yes, we would be happy to receive your online application.

Good luck!

Powered by

This website uses cookies to improve your browsing experience. Continue browsing or dismiss this message to accept.

More Information

Posted on


Mid-level industry position

United Arab Emirates