The undergraduate certificate in Retail Management is a concentrated program that provides the basic skills needed to update or broaden your skills in the dynamic and fast-growing retail industry. This online program will focus on interpersonal, managerial, and critical thinking skills necessary for success in the retail industry. Completion of this 6-course certificate can help prepare you for advancement if you are currently working in the retail field. This online certificate is intended for undergraduate students who want to expand their knowledge of retail management without committing to a degree program. Program Courses The curriculum for this program follows industry trends to help ensure relevancy to today's marketplace. View all courses. Program Objectives In addition to the institutional and degree level learning objectives, graduates of this program are expected to achieve these learning outcomes: Define the basics of retail management functions/principles & explore ideal characteristics of a good manager. Define the basics of customer relations functions/principles & explore ideal characteristics of good customer relations as applied to individuals in both small/large organizations.