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2021 began not only with an understanding that COVID-19 restrictions would likely continue for some time, but that the effects of Brexit – Great Britain leaving European Union – would also start to be felt. That Brexit would bring about changes to the UK/EU border was known for months. And yet, when it happened, most of the carriers and state institutions were not ready, creating (or rather, extending) the chaos in ports and near the Eurotunnel.

At the end of 2020, chaos in the transport industry ensued after many European countries, including France, decided to ban all travel from the UK. The reason was the rapid outbreak of a new COVID-19 strand. Ultimately, the industry was not ready for such a turn of events. It is incredibly difficult to prepare for what came to pass: in the morning everything started as usual, and then a few hours later, all change and a 180-degree turn.