Sr. Dir, Order Fulfillment Mgmt

Lam Research
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Executive / senior industry position

Success Starts Here

As a leading global supplier of wafer fabrication equipment and services to the semiconductor industry, Lam Research develops innovative solutions that help our customers build smaller, faster, and more power-efficient devices.

This success is the result of our employees' diverse technical and business expertise, which fuels close collaboration and ongoing innovation.

Join the Lam Research team, where you can write your own success story. Come help us solve our customers' toughest problems and be part of a company that plays a vital role in the future of electronics.

Lam Research - a company where successful people want to work.

Sr. Dir, Order Fulfillment Mgmt

Date: Jun 25, 2020

About Lam….

Together we move the Atoms that move the World:

Imagine building a new manufacturing site in Malaysia from the ground up and working on the front lines of innovation! As one of the semiconductor industry's leading suppliers of wafer fabrication equipment and services, our technology depends on finding and hiring the best and the brightest employees. We know that our dynamic, global team of exceptional employees is essential to our continued growth.


Lam Research - where successful people want to work:

We are a company comprised of people who work hard, deliver outstanding results and maintain a sense of humor during even the most challenging times. This is truly a rare opportunity. Lam Research is a market leader where our core values are not just words on the back of your badge. Given the criticality of this role to Lam Research's success, this philosophy starts with you.

Job Responsibilities

The ideal candidate has successfully led teams within one or more operational functions, such as order fulfillment, manufacturing, engineering, supply chain management or logistics, has 15+ years of related and progressive operational leadership experience. He/she is a role model of collaboration and is demonstrably adept at fostering teamwork and a high-performance culture, focused on delivering business results. The ability to lead and manage effectively in a very diverse local environment and within a matrixed, global organization is critical. He/she must have the ability to communicate clearly and effectively with key stakeholders in Sales Operations, Product Management and senior executives.  Self-confidence, initiative and the ability to think calmly under pressure are critical attributes. The ideal candidate is familiar with Malaysia and is creative, strategic, globally experienced, personable, achievement oriented and adaptive in leading transformational change throughout a highly-matrixed organization.  

  • Reports to the Vice President Global Operations and Order Fulfillment and will be part of the site's executive leadership team.

  • Direct functional responsibilities for Master Scheduling, Master Scheduling Project Management, Configuration Engineering, Factory Planning and PC Planning.  

  • The Order Fulfillment Leader’s mission is to enable Customer deliveries to meet requested shipment timing, enable future order factory capacity and meet product lead times while also meeting Manufacturing cost commitments. The Order Fulfillment Leader must understand product and market requirements and work closely with Global Operations counterparts to enable strategic and operational commitments.  

  • Owning the cross-functional objectives and delivering Order Fulfillment people strategies – driving organizational goals, culture & core values

Other Job Responsibilities

  • Responsible for Capacity Planning and Lead Times for all product lines and configuration requirements associated for all product lines shipped from the factory 

  • Responsible for scheduling of all products up to Manufacturing and Supply Chain constraints to optimize factory resources and milestone management for all shipments throughout value stream and shipment and closure of all open back orders  

  • Work with upstream business partners to close on open NSRs to meet milestone commitments and for all missing and wrong quality issues associated with products 

  • Responsible for Material Cost of Sales (MCOS) management for the factory site 

  • Deployment and management of Global Order Fulfillment processes and systems for the site and ensuring site is compliant with corporate process requirements

  • Fosters a culture of safety and an effective accountability system to ensure all employees and visitors are safe  

Minimum Qualification

  • Bachelor’s degree, masters (MBA, masters’ in Engineering, Supply Chain or other Operational discipline) preferred in a Multi-National Company (MNC) environment 

  • 10-15+ years in relevant operational disciplines, with cross-functional experience preferred.  At least 5-years’ experience working directly with VP level executives  

  • Experience building a new team and leading through a period of significant growth is preferred 

  • Strong working knowledge of operations is required 

  • Lean / Six Sigma certification preferred with demonstrated competence in scientific problem solving  

  • Excellent communication and presentation skills are a must, excellent executive presence  

  • Strong business acumen, relationship skills and the ability to speak with data  

Preferred Qualification

  • Ability to think strategically and translate strategy into locally relevant operational plans  

  • Ability to influence in a matrix organization across Business Units 

  • Agility – the ideal candidate actively prioritizes and manages through multiple priorities, quickly and smoothly  

  • Able to identify opportunities for value-creating/positive change, can craft a vision and architect a change strategy in collaboration with multiple stakeholders  

  • Ability to set and manage accountabilities and expectations at all levels, acts quickly to resolve conflicts  

  • Ability to travel up to 25% of the time and work across time zones especially with other Lam factories in the U.S., Korea, Taiwan and Austria 

  • Fluency in English and local language (Behasa Melayu, major Chinese dialect) is a significant advantage

More About Us ….


Our work is everywhere you look – even if you can’t actually see it. Lam Research goes deeper than software or chips to the heart of the process that enables chip creation. So if you want to help power the components that empower everything, join us.


All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

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Bayan , China