Student Support Co-ordinator

Aston University
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Aston Business School

Location: Aston University Main Campus

Salary: £23,067 to £25,217 per annum

Grade: Grade 06

Contract Type: Fixed Term (5 months)

Basis: Full Time

Closing Date: 23.59 hours GMT on Thursday 27 February 2020

Interview Date: To be confirmed

Reference: R200064

Release Date: Wednesday 12 February 2020

An opportunity has arisen for a highly motivated individual to join the support team responsible for administering ABS Non-Standard Programmes (Full-time and Executive Part-time MBA Programmes, MBA Management of Manufacturing and MBA Healthcare Management Programmes, Level 6 and Level 7 Degree Apprenticeship Programmes and ABS Aston Online Programmes) for a fixed term period until 31 July 2020.  

You will be responsible for assisting the Student Support Lead and Student Support Officers in providing full and comprehensive support to students on these programmes including answering student queries, maintaining up to date and accurate records on the student database, and assisting with the processes involved in the administration of exams and assessments.  You will be responsible for servicing Student/Staff Consultative Committees, Programme Committees and Examination Boards including setting agenda, taking detailed notes, writing minutes of meetings and tracking actions that arise from these meetings.

Educated to A-level or equivalent, with at least a Grade C in GCSE Maths and English, you will have experience of working in an administrative role in a customer focused environment, ideally within the Higher Education sector. Excellent written and verbal skills are essential for the role, along with the ability to work without close supervision.  Experience of exams and assessment processed, committee servicing and working with SITS Students Records System is also desirable.

For informal discussions relating to this post please contact Mel Neale, Student Support Lead, on 0121 204 3256 or email m.neale@aston.ac.uk

Further details:   Job Details     University Information    

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