Practitioner / consultant
We at Cerner are focused on enabling our clients to better understand, manage and engage populations to deliver a higher quality of care at a lower cost, and accelerate and support the delivery of new models of care. Our patient portal products, HealtheLife and Consumer Framework, are web-based services that enable collaboration between patients and providers of care. HealtheLife enables healthcare organisations to give patients more self-service access to their organization’s information and services, which can reduce costs and improve patient satisfaction, giving patient a more proactive role towards their wellbeing and healthcare.
Consumer Framework, adds extra functionalities to HealtheLife, making it an app ecosystem where the patient portal product can interface with 3rd party software and applications, leveraging additional capabilities to the HealtheLife core ones.
Cerner’s Population Health Practice is a new exciting part of our organisation transforming the way care is managed and delivered, using technology to underpin the management of population health across geographies. The Population Health Europe team offers the opportunity to be part of an innovative fast-paced unit with all the rewards and challenges that a start-up opportunity brings.
As a HealtheLife Consultant you are a key member of the Health Network Europe team, and you will be working very closely with the client on product requirements gathering and understanding workflows interdependencies, in order to design, configure, validate and activate the product to meet workflow requirements. You will also represent the primary point of contact in providing product oversight, direction and expertise to stakeholders both internally and clients. You will be responsible for mitigating risks and issues related to your product and area of expertise and will be involved in the execution of process improvement strategies.
You will also be responsible for leading client meetings and events and facilitating communication by updating tasks on the project online SharePoint on a weekly basis, tracking the receipt of deliverables, and escalating issues as appropriate. For any issue related to your solutions, you will be the first point of contact during deployment.
Finally, you will be involved in driving internal team initiatives aimed at improving process and documentation related to your product and area and you will be responsible for the collaborative working across a number of internal teams spanning within and outside Health Network EU and USA.
You chose your career path to help others get well and live better. Now you have an opportunity to make a broader impact, take your clinical knowledge and improve the entire industry.
- At least 4 years software implementation work experience
Preferred Qualifications: Expectations:
- Willing to work additional or irregular hours as needed and allowed by local regulations
- Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position
- Perform other responsibilities as assigned